Help (&)(!!)
How to shop online?
In the item details section there is an ‘add to cart’ button. If you click that you will be directed to a sub page to view the items in your cart. Here you are given the option to purchase ‘Proceed to check out’ or ‘continue shopping’.
Once you are ready to checkout, simply follow the simple steps to provide basic info about yourself and how we can get the products in your hands.
Item availability
Item availability will be listed in the product page. If a particular colour or size is unavailable the link will be greyed out and you will not be able to purchase this item. Customer satisfaction is our number one priority, thus we will make every effort to keep sufficient stock take, however, occasionally we do sell out of products. If this occurs, you will immediately be contacted via email.
Do you have sizing information?
We try to include as much accurate sizing information for each product as possible. If you are between sizes or need assistance selecting the proper size, please contact Customer Service by email or phone.
Which Payment Methods do you accept?
We accept PayPal and the following credit cards: Visa, Master Card, and American Express.
How can I track my order?
You will receive an order confirmation once your order has been successfully transmitted.
Australian wide orders will take between 3-5 business days.
International orders may take up to 14 business days.
When will my order will shipped?
Orders placed Monday-Friday before 11 AM PST will begin processing that day, excluding holidays, and usually ship within 1 business day pending availability and credit verification. All orders placed after 11 AM PST will begin processing the next business day. Orders placed on Friday after 11 AM PST will begin processing on the following Monday. We will contact you with a follow-up email if we need additional identification provided for credit verification. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS